SUBMIT

Take the Appropriate Action

You’ve identified what needs attention, reviewed the situation, and obtained the information or forms you need. Now it’s time to take the appropriate action.

At this stage, your job is to follow the confirmed instructions carefully and submit the required information or documents.

Different institutions have different procedures. Follow the instructions provided by the institution or the professional assisting you, and keep a copy of everything you submit.

BEFORE YOU SUBMIT

Before sending anything, confirm:

  • You are using the correct form or instructions.
  • The information on the form is complete and accurate.
  • You understand where and how it must be submitted.
  • You have included any required supporting documentation.
  • You have made a copy for your records.

Do not sign or submit anything you do not understand. If you are unsure about the legal, tax, or financial effect of a change, obtain appropriate professional guidance before proceeding.

WHAT YOU MAY SUBMIT

Depending on the results of REVIEW and REQUEST, this may include:

  • Ownership or registration forms
  • Beneficiary designation forms
  • Trust certification or certification-of-trust documents
  • Institution-specific trust forms
  • Supporting documentation requested by the institution
  • Other forms or information identified during the REQUEST step

Only submit items that have been identified as appropriate for that particular asset or account.

HOW TO SUBMIT

Follow the submission instructions you confirmed during the REQUEST step.

Depending on the institution, you may be asked to submit documents:

• Through a secure online portal
• By secure email
• By mail
• By fax
• In person at a branch or office
• Through another method specified by the institution

Use only the submission method provided or confirmed by the institution.

If you are mailing original or certified documents, confirm whether they will be returned and consider using a trackable delivery method.

KEEP PROOF OF EVERYTHING YOU SUBMIT

Before sending anything, make a complete copy for your records.

Record the date submitted, the method used, where it was sent, and any confirmation or tracking number you receive.

Submitted does not mean completed.

You will confirm the result during the VERIFY step.

READY FOR THE NEXT STEP?