I need to know what the institution requires.

LETTER 01

General Institution Requirements Request

Use this when you're beginning an institution-specific funding or account-update process and need to know the institution's current requirements.

I need to confirm how my account or asset is currently owned.

LETTER 02

Current Account Ownership Confirmation Request

Use this when you need written confirmation of how an account or asset is currently titled or registered.

I need to confirm the beneficiaries currently on file.

LETTER 03

Current Beneficiary Confirmation Request

Use this when you need written confirmation of the beneficiary designation an institution currently has on record.

I need to reach the right person or department.

LETTER 04

Trust Department / Appropriate Representative Request

Use this when you need help identifying or reaching the department or representative who handles trust-related ownership, beneficiary, or account requests.

I spoke with someone and want their instructions confirmed in writing.

LETTER 05

Written Procedure / Requirements Confirmation

Use this after speaking with an institution when you want written confirmation of the procedures, requirements, documents, or next steps they provided.

I need the institution's current form.

LETTER 06    

Current Form Request

Use this when an institution requires its own form and you need the current version.

I need to know whether the institution will accept a Certificate of Trust.

LETTER 07    

Certificate of Trust Acceptance Requirements

Use this when you need to determine whether an institution accepts a Certificate of Trust and what additional trust information, if any, it requires.

I need to know what supporting documents the institution requires.

LETTER 08

Supporting Document Requirements Request

Use this when you need a complete list of supporting documents before putting together your submission.

I need to know how the institution requires documents to be signed.

LETTER 09

Signature / Notary / Medallion Requirements Request

Use this when you need to confirm signature, notarization, witness, or Medallion Signature Guarantee requirements before signing an institution's form.

I need to know whether the institution requires originals or certified copies.

LETTER 10

Original / Certified Copy Requirements Request

Use this when you need to determine whether an institution requires original documents, certified copies, or a specific type of document certification.

I need to know how to change an account or asset into the name of my trust.

LETTER 11

Trust Registration / Retitling Procedure Request

Use this letter when you have already determined that an account or asset should be registered or retitled in your trust and need the institution’s instructions for doing it.

I need to update the trustee information the institution has on file.

LETTER 12

Trustee Information Update Request

Use this when trustee information needs to be added, changed, or updated on an institution's records.

The name or date of my trust needs to be corrected.

LETTER 13

Trust Name / Date Correction Request

Use this when an institution's records show an incorrect trust name, trust date, or related trust information that needs to be corrected.

I already submitted an ownership change and need to know its status.

LETTER 14

Ownership Change Status Request

Use this when you've already submitted an ownership or registration change and need an update on its status.

I need written confirmation that the ownership or registration change was completed.

LETTER 15

Ownership / Registration Written Confirmation Request

Use this when you need written confirmation that an ownership or registration change has been completed and is reflected in the institution's records.

I need to know how to change a beneficiary designation.

LETTER 16

Beneficiary Change Procedure Request

Use this when you need the institution's current procedure for changing or updating a beneficiary designation.

I need the institution's current beneficiary designation form.

LETTER 17

Beneficiary Designation Form Request

Use this when an institution requires its own form to add, change, or update a beneficiary designation.

I want to name my trust as a beneficiary and need to know the institution's requirements.

LETTER 18

Trust-as-Beneficiary Requirements Request

Use this when you're considering naming your trust as a beneficiary and need the institution's requirements, forms, or supporting documents for doing so.

I already submitted a beneficiary change and need to know its status.

LETTER 19

Beneficiary Change Status Request

Use this when you've already submitted a beneficiary designation change and need an update on its status.

I need written confirmation that my beneficiary information was updated.

LETTER 20

Beneficiary Update Written Confirmation Request

Use this when you need written confirmation that a beneficiary change has been completed and is reflected in the institution's records.

I need to know what's required to record a real estate document.

LETTER 21

Real Estate Recording Requirements Request

Use this when you need to determine the current requirements for recording a deed or other real estate document.

I need a copy of a real estate document that was recorded.

LETTER 22

Recorded Document Copy Request

Use this when you need to obtain a copy of a deed or other document after it has been recorded.

My property has a mortgage or HELOC and I need to know the lender's procedure for a trust transfer.

LETTER 23

Mortgage / HELOC Trust Transfer Procedure Inquiry

Use this when you need to ask a lender about its procedures or requirements related to transferring real estate into a trust when a mortgage or HELOC is attached to the property.

I need to know what's required to transfer a business ownership interest.

LETTER 24

Business Ownership Transfer Requirements Request

Use this when you need the current requirements, forms, or supporting documents for updating or transferring a business ownership interest.

I need written confirmation that a business ownership change was completed.

LETTER 25

Business Ownership Update Confirmation Request

Use this when you need written confirmation that a business ownership update or transfer has been completed and is reflected in the appropriate records.

I submitted something and haven't received an update.

LETTER 26

First Status Follow-Up

Use this when you've submitted a request or documents and need your first follow-up on the status.

I've already followed up and still don't have an answer or resolution.

LETTER 27

Second Follow-Up / Resolution Request

Use this when you've already followed up once and still need an update, action, or resolution from the institution.

The institution says something is missing or needs something else from me.

LETTER 28

Missing Document / Additional Requirement Response

Use this when an institution tells you that a document, form, signature, or other requirement is missing and you are responding to its request.

My request was rejected and I need to know why.

LETTER 29

Rejected Request - Written Explanation Request

Use this when a request has been rejected and you need a written explanation of the reason and what, if anything, is needed to correct it.

I need help from a supervisor or a more specialized department.

LETTER 30

Supervisor / Specialized Department Escalation Request

Use this when the normal process hasn't resolved the issue and you need your request reviewed by a supervisor or the appropriate specialized department.